Shipping & delivery

Nothing ships in a box. Charmpond is digital.

Last updated 30 October 2026

How you get it

Delivery is instant. As soon as your payment goes through, you land on our thank-you page, which shows your license key and the download link. Copy the key or save it as a file, then paste it into the pond's settings to unlock what you bought. A Friends pack comes with three keys: keep one and send the other two to your friends.

Forever keys get new seasonal packs in app updates; there's nothing extra to buy.

If it doesn't arrive

Closed the page too soon or lost your key? Open get my key again and paste your Razorpay payment ID (it's on the receipt Razorpay sends you); you'll get the same key back. If that doesn't work within 24 hours of paying, email zuziversehq@gmail.com with your payment reference and we'll send it by hand.

Where we deliver

Anywhere you can pay in Indian rupees. No physical goods are shipped, so there are no shipping charges.